FREQUENTLY ASKED QUESTIONS

1. DOCK ON POSTS OR FLOATING DOCK?


Floating : If the water level is variable, if the seabed is unstable, if there is a great depth of water or if you own a large boat. Pole Docks: If the water depth is 8 feet or less.




2. SHOULD RED CEDAR BE STAINED?


Red cedar is a very durable wood. However, it turns gray very quickly. Staining will only keep its original beautiful color, but will not extend its life. It is recommended to redo the stain every 2 years.




3. WHEN SHOULD STABILIZERS BE ADDED?


It is recommended to add stabilizers in water starting at a depth of 3 feet. They will give your dock better stability.




4. HOW DO I KNOW WHICH BOAT LIFT TO CHOOSE?


Add up the weight of the boat, engine, fuel and accessories. Do not forget the weight of the water in the ballasts, if applicable. Verify the size of the boat.




5 . HOW DO I CHOOSE MY ROOFING?


Determine if your boat is a wakeboard, confirm the width of your lift, and choose a length that is a minimum of 2 feet longer than your boat in order to properly protect it from bad weather




6. CAN I LEAVE MY DOCK OR MY LIFT IN THE WATER DURING THE WINTER?


No. The expansion of the ice in the tubes will cause the product to bend or break. In addition, the warranty will become void.




7. WHAT IS THE WARRANTY APPLICABLE TO BERTRAND DOCKS PRODUCTS?


Bertrand Docks guarantees its aluminum structures and welding for a five-year period, and the mechanics and all accessories that it manufactures for a two-year period. This warranty applies to the normal use of the product under normal conditions. During the warranty period, Bertrand Docks will repair or replace the product, as required, free of charge upon presentation of the invoice. The warranty is subject to the following exceptions; - This warranty covers normal consumer usage and does not cover damages, which in Bertrand Docks’ opinion results from abnormal operating conditions, accidents, excess weight, abuse, improper storage, maladjustment, neglect, poor assembly, poor installation. - Damages caused by a repair or an attempt to repair by other than a service center authorized by Bertrand Docks will void the warranty. - Modifications or alterations of the products. - An act of god - Damage done by water, salt water or ice. - Transport, Removal and reinstallation costs are not covered by this warranty. The warranty is limited to the first buyer. Bertrand Docks can not be held responsible for the poor state of the seabed





Wondering what type of dock to choose or what type of boat lift is right for your boat? Browse through the questions and answers below to learn more about various topics. If you have any other questions, do not hesitate to contact us.

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